Explore updated provider resources your practice needs

Q4 Word of Mouth newsletter 2023

The Provider Resources and Support section on is a library of information, forms and educational materials to support you and your practice. Items are consistently reviewed and updated to ensure you have the most recent versions to help you do business with us.

New and updated resources

Healthplex documents

Provider manuals

The most recent version of the provider manuals and a list of the most recent changes to the provider manuals can be accessed on the portal.

To view PPO, DHMO and Medicare provider manuals:

  • Sign in to
  • Select Manuals/Other Supporting Documents from the Resources dropdown menu or under Quick Links

To view Medicaid provider manuals: