Search

LEATs: What you need to know

Read how alternative benefit provisions determine plan reimbursement.

Learn more LEATs: What you need to know

Submitting claim appeals just got easier

UHCdental.com updates make it easier to submit appeals, attach supporting documentation and monitor appeal activity.

Find out how Submitting claim appeals just got easier

Try our live chat for easy assistance

Use our online chat for fast, real-time support with eligibility, benefits, claims and more. Healthplex, Blue Shield of California and Medicaid plans that operate through the Skygen Dental Hub cannot be serviced through chat.

Chat now Try our live chat for easy assistance

New: Convert pretreatment estimates to claim

Convert PTEs into claims, search from the Claim Summary page and submit multiple procedure codes in one transaction.

Learn more New: Convert pretreatment estimates to claim

More dental news and information section

Rhode Island: Supporting the transition to adult dental care

Learn strategies to promote continuity of care and support better oral health outcomes.

 

New York: Promote preventive dental visits for children

Help close gaps in care by increasing preventive oral evaluations for children ages 0-6. 

 

New York: Enhancing patient care with dental HEDIS® measures

Learn how the OED and TFC HEDIS measures support preventive dental care and improve oral health outcomes.

 

Explore our updated resources

You may qualify to independently credential and bill for RIte Smiles members.

 

Credentialing reminder

Skygen Dental Hub uses 1 credentialing application for all participating plans, including DBP, Healthplex and Solstice.

 

Massachusetts and Rhode Island: Required training

Providers must complete annual Cultural Competency and ADA training.

 

New Jersey: Medicaid ID revalidation reminder

Providers must revalidate their Medicaid ID every 5 years.

 

UHOne plans now include DentalWise

UHOne plans may appear as DentalWise or DentalWise Max. Verify benefits using a member's effective date.

Dental news archives

Expand All add_circle_outline

CDT code D2949: Expanded coverage and clarification

D2949 allows independent billing for restorative procedures that enhance tooth structure for indirect restorations.

 

Submitting claim appeals just got easier

We’ve streamlined the claim appeal process to help you save time and stay organized.

 

Effective communication strategies make a difference

Discover how clear, compassionate communication can elevate patient satisfaction and lead to better oral health outcomes.

 

Medicare Advantage 2026 dental coverage changes

On Jan. 1, 2026, UnitedHealthcare Medicare Advantage dental benefits will undergo important changes.

 

Explore our updated provider resources

We’ve updated our provider resources, so you have the most recent information to help you do business with us.

 

Strategies for sustainable practice growth

Recall systems can be a powerful driver of practice success by helping keep schedules full, reducing no-shows and supporting patients in maintaining preventive care.

Dental Word of Mouth newsletter

Periodontal disease, scaling and root planing
Get clinical guidelines, outcomes and documentation essentials.

Streamlined claims and PTE submission now on the Provider Portal
UHCdental.com enhancements simplify the claim and pre-treatment estimate (PTE) submission process.

Recredentialing just got easier with SKYGEN’s Dental Hub
Our new digital resource, SKYGEN’s Dental Hub, helps simplify the application and credentialing process.

Dental Word of Mouth newsletter

The role of preventive care in reducing health care costs
We’re committed to supporting preventive care through comprehensive coverage for regular check-ups and cleanings.

Get eligibility info on the Provider Portal
We’ve made it easier to find eligibility information on UHCdental.com.

Use SKYGEN’s Dental Hub for simplified credentialing
Our new digital resource, SKYGEN’s Dental Hub, helps simplify the application and credentialing process.

Explore our updated provider resources
We’ve updated our provider resources, so you have the most recent information to do business with us. 

Action required to maintain UHCdental.com access 
Coming soon, you and your team will no longer be able to use email as an authentication method when signing in to UHCdental.com.

Rhode Island: Ensuring quality dental care for children
The Rhode Island RIte Smiles program is committed to providing high-quality dental care to children across the state.

New York: Enhancing patient care with dental HEDIS measures OED and TFC
Dental HEDIS® measures OED and TFC help ensure patients receive the necessary services to maintain optimal oral health.

Wisconsin: Say Cheese Dental Network
As a Dental Benefit Providers Medicare participating provider, Say Cheese Dental members are eligible to have services done at your office.

Dental Word of Mouth newsletter

 

2025 CDT Code changes

Get the American Dental Association’s annual changes to the Current Dental Terminology codes.

 

Fluoride for the whole family: Protecting smiles at every age

Help families understand the benefits of fluoride for children and adults.

 

Fostering inclusive dental care for a diverse pediatric Medicaid population

Learn how to ensure pediatric dental services resonate with the diverse backgrounds of Rhode Island’s Medicaid-covered children.

 

In the practice spotlight ─ Purchase Park Orthodontics 

Learn how Purchase Park Orthodontics uses innovative technologies to provide quality care. 

 

New Dental Savings discount products 

In March 2025, Dental Benefit Providers, Inc. will offer Dental Savings Complete and Dental Savings Program.

 

New KelseyCare Advantage plans in 2025

Starting Jan. 1, 2025, a new KelseyCare Advantage plan was added to the UnitedHealthcare National Medicare Dental Network. 

 

Access Lincoln Financial patients nationally through the Lincoln DentalConnect network 

You are in network with the Lincoln DentalConnect® dental PPO plans as a UnitedHealthcare dental provider. Make sure you’re registered on the Lincoln DentalConnect provider portal.

 

National appointment and availability standards

Review national standards that apply to contracted providers participating with UnitedHealthcare commercial networks.

 

California, Connecticut, Maryland and Texas dentists: State-required appointment availability standards

Please review the required appointment availability standards and after hours for California, Connecticut, Maryland and Texas.

 

California dentists: Reminder regarding California Language Assistance Regulations 

All health plans in California must provide language assistance services to members with limited English proficiency (LEP).

 

Rhode Island dental plan complaints and appeals process

Review the regulatory requirement related to provider complaints, grievances and appeals in Rhode Island.

Dental Word of Mouth newsletter 

Access the new ADA claim form
Learn more about the new American Dental Association (ADA) claim form, aimed to streamline the claim submission process and help make it easier to receive payments for services.

Check out our 2 new oral health and tobacco cessation courses
Our new self-paced learning courses can help support your practice and improve the patient experience.

Our upgraded Medicaid provider portal is live
We improved our Medicaid provider portal to make it easier to serve our Medicaid members.

In the practice spotlight ─ Greater Philadelphia Health Action 
Discover how Greater Philadelphia Health Action, Inc. (GPHA) provides a total health care home to its patients in the Philadelphia metropolitan area.

Explore our updated provider resources
See which documents in the Provider Resources and Support section have recently been updated.

New network agreement with Network Health of Wisconsin
Starting Jan. 1, 2025, Network Health of Wisconsin will enroll new Medicare groups for dental coverage under the Say Cheese Dental Network.

Access Lincoln Financial patients nationally through the Lincoln DentalConnect network 
You are in network with the Lincoln DentalConnect® dental PPO plans as a UnitedHealthcare dental provider. Make sure you’re registered on the Lincoln DentalConnect provider portal.

Comprehensive dental care for children in Rhode Island
Ensure you’re providing early and periodic dental screening, diagnosis and treatment (EPSDT) services to eligible children enrolled in the RIte Smiles plan in accordance with the Rhode Island EPSDT Periodicity Schedule.