Rhode Island complaints and appeals process

Q1 Word of Mouth newsletter 2023

The state of Rhode Island has a regulatory requirement related to provider complaints, grievances and appeals. We’re required by the state to make this notice available to Rhode Island dentists.

Rhode Island defines “Complaint” or “Grievance” as an oral or written expression of dissatisfaction by a beneficiary, authorized representative or provider. The appeal of an adverse benefit determination is not considered a complaint or grievance.